{"id":22402,"date":"2024-04-29T11:59:00","date_gmt":"2024-04-29T14:59:00","guid":{"rendered":"https:\/\/www.comparaonline.cl\/blog\/?page_id=22402"},"modified":"2025-03-27T11:42:52","modified_gmt":"2025-03-27T14:42:52","slug":"informacion-al-publico","status":"publish","type":"page","link":"https:\/\/www.comparaonline.cl\/blog\/informacion-al-publico\/","title":{"rendered":"Informaci\u00f3n al p\u00fablico"},"content":{"rendered":"\n
Actualizado el 27 de marzo de 2025<\/h5>\n\n\n\n

COMPARA ONLINE S.A.<\/strong><\/p>\n\n\n\n

INFORMACI\u00d3N GENERAL<\/strong><\/p>\n\n\n\n

Rol \u00fanico tributario N\u00b076.052.998-2, domicilio Av. Andr\u00e9s Bello N\u00b02687, of. 2401, Las Condes, RM, representante legal Sebasti\u00e1n Valin Acu\u00f1a.<\/p>\n\n\n\n

ROL Y PARTICIPACI\u00d3N<\/strong><\/p>\n\n\n\n

Compara Online S.A. es titular del sitio web www.comparaonline.cl<\/a> a trav\u00e9s del cual promociona diversos productos. <\/p>\n\n\n\n

Compara Online S.A. comercializa las \u201casistencias en viaje\u201d de las compa\u00f1\u00edas proveedoras de las asistencias. Los servicios de asistencia no son prestados por Compara Online S.A.<\/p>\n\n\n\n

COMPARA ONLINE CORREDORA DE SEGUROS SpA<\/strong><\/p>\n\n\n\n

INFORMACI\u00d3N GENERAL<\/p>\n\n\n\n

Rol \u00fanico tributario N\u00b076.328.367-4, domicilio Av. Andr\u00e9s Bello N\u00b02687, of. 2401, Las Condes, RM, representante legal Mar\u00eda Paz Schuster.<\/p>\n\n\n\n

ROL Y PARTICIPACI\u00d3N<\/strong><\/p>\n\n\n\n

Compara Online Corredora de Seguros SpA act\u00faa como intermediario de seguros en la contrataci\u00f3n de p\u00f3lizas de seguros automotrices, SOAP y otros seguros, entre los clientes y las compa\u00f1\u00edas de seguros. Sus obligaciones se rigen por el D.S. N\u00b01055, del 17 de agosto de 2012.<\/p>\n\n\n\n

INFORMACI\u00d3N SOBRE ATENCI\u00d3N DE CLIENTES Y PRESENTACI\u00d3N DE CONSULTAS Y RECLAMOS<\/strong><\/p>\n\n\n\n

En virtud de la Circular N\u00b02131 de 28 de noviembre de 2013 de la CMF, los corredores de seguros deber\u00e1n recibir, registrar y responder todas las presentaciones, consultas o reclamos que se les presenten directamente por el contratante, asegurado, beneficiarios o leg\u00edtimos interesados o sus mandatarios.<\/p>\n\n\n\n

Las presentaciones pueden ser efectuadas en todas las oficinas de las entidades en que se atienda p\u00fablico, presencialmente, por correo postal, medios electr\u00f3nicos, o telef\u00f3nicamente, sin formalidades, en el horario normal de atenci\u00f3n.<\/p>\n\n\n\n

Recibida una presentaci\u00f3n, consulta o reclamo, \u00e9sta deber\u00e1 ser respondida en el plazo m\u00e1s breve posible, el que no podr\u00e1 exceder de 20 d\u00edas h\u00e1biles, contados desde su recepci\u00f3n.<\/p>\n\n\n\n

El interesado, en caso de disconformidad respecto de lo informado, o bien cuando exista demora injustificada de la respuesta, podr\u00e1 recurrir a la Comisi\u00f3n para el Mercado Financiero, cuyas oficinas se encuentran ubicadas en Av. Libertador Bernardo O\u2019Higgins 1449, piso 1\u00ba, Santiago, o a trav\u00e9s del sitio web www.cmfchile.cl.<\/p>\n\n\n\n

DIVERSIFICACI\u00d3N DE CARTERA<\/strong><\/p>\n\n\n\n

En nuestra calidad de Corredora de Seguros y en cumplimiento a la ley (Art. 57 DFL 251) e instrucciones impartidas por la Comisi\u00f3n para el Mercado Financiero (CMF), informamos que durante el a\u00f1o calendario anterior, intermediamos contratos de seguros con las compa\u00f1\u00edas que se indican a continuaci\u00f3n:<\/p>\n\n\n\n

Compa\u00f1\u00eda<\/th>% Prima intermediada<\/th><\/tr><\/thead>
HDI SEGUROS S.A.(SG) (NV)<\/td>23,73%<\/td><\/tr>
BCI SEGUROS GENERALES S.A.(SG) (VI)<\/td>16,66%<\/td><\/tr>
COMPA\u00d1\u00cdA DE SEGUROS GENERALES CONSORCIO NACIONAL DE SEGUROS S.A.(SG) (VI)<\/td>8,25%<\/td><\/tr>
MAPFRE COMPA\u00d1IA DE SEGUROS GENERALES DE CHILE S.A.(SG) (VI)<\/td>7,57%<\/td><\/tr>
ZENIT SEGUROS GENERALES S.A.(SG) (VI)<\/td>7,49%<\/td><\/tr>
CHILENA CONSOLIDADA (Seg Grales) (Vigente) CONSOGRAL(SG) (VI)<\/td>15,95%<\/td><\/tr>
BNP PARIBAS CARDIF SEGUROS GENERALES S.A.(SG) (VI)<\/td>0,28%<\/td><\/tr>
SEGUROS GENERALES SURAMERICANA S.A.(SG) (VI)<\/td>12,19 %<\/td><\/tr>
FID CHILE SEGUROS GENERALES S.A.(SG) (VI)<\/td>6,10 %<\/td><\/tr>
RENTA NACIONAL COMPA\u00d1\u00cdA DE SEGUROS GENERALES S.A.(SG) (VI)<\/td>-2,84 %<\/td><\/tr>
BICE SEGUROS DE VIDA S.A.(SV) (NV) <\/td>0,00%<\/td><\/tr>
REALE CHILE SEGUROS GENERALES S.A.(SG) (VI)<\/td>4,62%<\/td><\/tr>
TOTAL<\/td>100,00%<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n

P\u00d3LIZAS DE GARANT\u00cdA Y RESPONSABILIDAD CIVIL<\/strong><\/p>\n\n\n\n

As\u00ed tambi\u00e9n, para responder al correcto cumplimiento de nuestras obligaciones como corredora de seguros (Art. 58 DFL 251), especialmente, de los perjuicios que podamos ocasionar a los asegurados que contraten seguros a trav\u00e9s de nuestra intermediaci\u00f3n, hemos constituido la siguiente garant\u00eda:<\/p>\n\n\n\n

Compa\u00f1\u00eda de Seguros Generales Consorcio Nacional de Seguros S.A.<\/strong><\/p>\n\n\n\n

    \n
  • P\u00f3liza de Garant\u00eda para Corredores de Seguros: N\u00b010054219<\/li>\n\n\n\n
  • P\u00f3liza de Responsabilidad Civil para Corredores de Seguros: N\u00ba10054218<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

    Actualizado el 27 de marzo de 2025<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-22402","page","type-page","status-publish","hentry"],"yoast_head":"\nInformaci\u00f3n al p\u00fablico - ComparaOnline<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.comparaonline.cl\/blog\/informacion-al-publico\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Informaci\u00f3n al p\u00fablico - ComparaOnline\" \/>\n<meta property=\"og:description\" content=\"Actualizado el 27 de marzo de 2025\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.comparaonline.cl\/blog\/informacion-al-publico\/\" \/>\n<meta property=\"og:site_name\" content=\"ComparaOnline\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/comparachile\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-27T14:42:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@compara_chile\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo estimado de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.comparaonline.cl\/blog\/informacion-al-publico\/\",\"url\":\"https:\/\/www.comparaonline.cl\/blog\/informacion-al-publico\/\",\"name\":\"Informaci\u00f3n al p\u00fablico - 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